Tuesday, July 29, 2014

ASK THE EBAY QUEEN: Why is eBay cheapskate wasting my time?

By SUZIE EADS, Ask the eBay Queen | 4/10/2014

Dear eBay Queen: I received an eBay message from a buyer regarding a gently-used, great-condition baby blanket. In her first email, she send this: “Non smoking home? Stains?”

I responded to the email and let her know that it does not have any stains and it is from a non smoking home.

She sent me this message back: “I will give you $10 for this right now with Paypal.”

I responded to her message and said thank you for her offer, but my blanket was priced lowest at $16 with free shipping already included.

She messaged me again: “Yeah, I understand that, but I just don’t see spending $20 on somebody else’s used baby blanket.” 

I want so badly to ask her: “Why are you looking at my $16 used baby blanket on eBay? Do you normally ask questions about something you don’t want to buy? You are welcome to scour your local garage sales and thrift stores to find the exact same blanket. Please feel free to offer me pennies on the dollar when I have sourced, laundered, prepped and listed this blanket. My time is worth nothing.”

I didn’t say any of that, but I wanted too. How should I respond?

On another item, this morning I received a message on a silk tie I have listed.

It said: “Hi there! Nice tie indeed. Considering to place a bid, but I am wondering if you can offer reasonable shipping rate Economy International rate. I would happy to became your client. Just to save your time! https://www.usps.com/search.htm?q=Economy%20International%20shipping%20rate Waiting for your kind reply.”

I have responded with the economy international rate. Do you think this could be a scam, or someone just really wanting me to check out economy shipping to their country? — Victoria

Dear Victoria: I know firsthand how frustrating buyers’ messages on eBay can be. I truly believe that people don’t think before they write, and many times the anonymity of the Internet makes people way more snarky than they would be in person.

When it comes to your first buyer, I probably would not respond. Depending on the feedback she has left other people, I just might block her from buying from me. I have found buyers that send messages to me in the tone your buyer messaged you to be very difficult to please.

On the second situation, I would just tell him how much shipping is. I don’t think it’s a scam, and I’ve never heard of one where a buyer asked for shipping costs.

Dear eBay Queen: I went to an auction a couple of weeks ago and purchased a huge lot of Franciscan China. I’m not sure of the pattern name, but it has a pink flower on it. Do you think it would be better to list items separately like “Dinner Plate 12 Available,” or should I do place settings? There are many other pieces besides the usual place setting pieces like platters, serving bowls, pitchers, tumblers, a three-tiered serving plate and more. I know for those specialty type pieces, I will list those per item. Just wondering about the usual dinnerware pieces and what would be the best way to list those pieces. Thanks! — Maryann

Dear Maryann: I believe the pattern you have is Franciscan Desert Rose. This pattern dates back to the 1940s, but has been produced up to 2001. eBay buyers are going to want to know the age of your plates. If you are not sure of the age of the pattern you have, this eBay guide could help you to determine it: http://www.ebay.com/gds/Franciscan-Desert-Rose-How-to-Determine-Age-/10000000176939679/g.html

I think you are right on track when it comes to selling the special pieces individually. I would probably sell the cups, dinner plates, etc. all together also.

You do have the option of selling them individually, but I think by doing so, you could be holding on to these for quite some time.

Strange eBay item of the week: eBay item No. 201063250748. Often, you’ll find a rare piece of something you’re collecting on eBay, but I think it makes it so much better when you find an item like this with a story about the background of the piece in the description. Check out this piece of Franciscan Desert Rose pottery: “Vtg Franciscan Desert Rose Coffee Pot Carafe w/ Insert Teapot Prototype Rare.” It sold for $541 at http://www.ebay.com/itm/Vtg-Franciscan-DESERT-ROSE-Coffee-Pot-CARAFE-w-INSERT-Teapot-PROTOTYPE-Rare-/201063250748

Suzie Eads is a nationally known eBay marketer and eBay trained education specialist. She lives in Rantoul. Have a question for the eBay Queen? Email the eBay Queen

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